We're sorry that the tea didn't meet your expectations this time. First, please save all relevant packaging and teas. Then, please write to us in the chat or on our contact page, and describe your experience. We will do our best to troubleshoot the issue and come to a resolution with you.
Latest Blog Posts
Browse all articles
Crafted from tea leaves that were growing in a field only a few days prior, Ippodo’s Shincha is delivered right after harvest. There is only once chance per year to experience its fresh, fleeting character.
April marks the start of the most exciting season for Japanese green tea. In the mountains, the tea plants will soon send out their new buds.
For generations, our mission has been to provide quality teas that bring delight to every day.
